Why does the Practice have the patient send the prescription to mail order pharmacies?
Like other medical practices we have (found) difficulty in working with mail order pharmacies. It is not uncommon for a patient to call stating their mail order pharmacy “did not get our prescription.” Even though we (can) document that we sent the prescription, we are (perceived as having dropped the ball) often blamed. To eliminate this unfortunate (common) occurrence, we like other practices, give the prescription to the patient who sends it by mail to the mail order pharmacy. Then if they say they didn’t get it the patient knows they sent it.
