Why does the player say it’s “ready” when I click on a channel, but no music is playing?
Part of our security system for the player uses a system of digital keys. These keys are valid for only a short period of time. In order to ensure that your browser doesn’t keep and try to use old and invalid keys, you must set your browser to cache pages either automatically or to never cache them at all. To do this in Internet Explorer, go to your browser’s “Tools” menu, click on “Internet Options,” then “Settings,” then select “Never” or “Automatically,” click “Apply” and then “Okay.” This should resolve the problem. For Netscape on Windows, go to your browser’s “Edit” menu, choose “Preferences,” select “Advanced,” then select “Cache.” Under “Compare the page in the cache to the page on the network” select “Every time I view the page” for best results For Internet Explorer on Mac go to your browser’s “Explorer” menu, choose “Preferences,” then click on “Advanced.” Under “Update Pages” select “Always” for best results. These settings may vary from browser to browser.
