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Why does the Player display a visualization instead of the video (or return an error message) when I try to play an .mpg or .mpeg file?

April 26, 2017display Error message play Player Return Try video visualization

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Why does the Player display a visualization instead of the video (or return an error message) when I try to play an .mpg or .mpeg file?

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The MPEG-2 decoder (also called a DVD decoder) that is required to decode and display the video in your file may not be installed on your computer. For more information about installing an MPEG-2 decoder on your computer, see the DVD Support page.