Why does the Player display a visualization instead of the video (or display an error message) when I play an .avi, .mpg, .mpeg, or other video file?
The video codec that is required to decode and display the video may not be installed on your computer. For example, if you are trying to play a file that was encoded using the DivX video codec and you do not have that codec installed on your computer, you will likely hear the audio portion of the file, but you won’t see the video. Likewise, if you are trying to play a file that was encoded using the MPEG-2 video codec and you do not have a compatible MPEG-2 decoder (also called a DVD decoder) installed on your computer, you may see an error message or encounter other playback problems. For information about finding and downloading codecs, see Codecs: frequently asked questions. For more information about installing an MPEG-2 decoder on your computer, go to the DVD Decoder Plug-ins webpage.
Related Questions
- Why does the Player display a visualization instead of the video (or display an error message) when I play an .avi, .mpg, .mpeg, or other video file?
- Why does the Player display a visualization instead of the video (or return an error message) when I try to play an .mpg or .mpeg file?
- Why does the Player display a visualization instead of the video when I play an .avi file?
