Why does the Online Banking logon page no longer remember my Access ID and password?
A. Your browser is utilizing an autocomplete feature to save and automatically remember your ID and password, which works on Web pages you have previously accessed. When we published a new logon page, the browser did not have a previous entry to remember. Please key in your access ID and password each time you log on to ensure the highest level of security. If you have forgotten your password or have been locked out of your account, please call (217) 568-7311 or (217) 469-8900. Q. When I enter Online Banking, the secure lock indicator disappears or I receive an alert that the site is not secure. Am I in a secure session? A. Microsoft Internet Explorer has identified this as an issue with certain browser versions. You are still in a secure session; to verify, right click inside the page, click Properties on the menu that appears, and then click Certificates. A web page that is on a secure server will display the security information for the specific site in the Certificate information b
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