Why does the Movie Maker and Uploader app fail when I use it at work?
Sometimes, especially in large companies with very strict IT security, the corporate firewalls are locked down and only allow basic web and email traffic in and out. All other “ports” are often blocked as a matter of routine policy. The ScreeningVault Movie Maker and Uploader application uploads video to our ingestion servers through a special port (3742) and this can often be one of the ports blocked by corporate firewalls. If you are affected by this, please contact your IT administrators first of all. They may be able simply to open port 3742 for you, and this will certainly pose no risk whatsoever because it is a harmless port number. However, if your company’s policy prohibits any such change, you will only be able to use our uploader app at home.
