Why does the image analysis software intraScope / telePresence not function on a PC which is behind a firewall?
The image analysis software application intraScope / telePresence is not able to communicate through firewalls. We recommend setting up a VPN connection between the client and the server system. This gives the administrator full control of the security settings. The other possibility is to “open” the firewall. The image analysis software application telePresence uses Port 135 and one dynamic port in the range between 1024 and 65535. Additionally “NAT” or “Masquerading” can not be used together with the telePresence software.
