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Why does the Guarantee not include autoship?

April 26, 2017AutoShip guarantee

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Why does the Guarantee not include autoship?

1 Answer

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Posted

Due to the discount that is given on autoship orders, Pattern’s Guarantee does not apply to autoship purchases. It seems reasonable to us that if you are buying on autoship that you are satisfied with the product and that is why you have chosen to purchase a replacement bottle every month. For this reason, we will not refund these purchases.