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Why does the gripper sensor always indicate zero millimeters?

Gripper indicate millimeters sensor Zero
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Why does the gripper sensor always indicate zero millimeters?

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A. Initially, the sensor needs to be calibrated prior to making measurements. From the HOME menu, with the gripper in the closed position, press ‘Z’ to set the gripper to zero. Load and run the “GRIPTEST” program to check the gripper measurement operation.

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