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Why does the grey icon appear in the toolbar (Windows) or menu bar (Mac), even though the Vianect® transmitter is connected to the computer?

April 26, 2017appear bar Grey Icon Mac menu Toolbar transmitter vianect® Windows

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Why does the grey icon appear in the toolbar (Windows) or menu bar (Mac), even though the Vianect® transmitter is connected to the computer?

1 Answer

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The adapter is not detected. Disconnect the transmitter from the computer for a moment and then reconnect it. If that does not help, exit the Vianect® AIR Manager and then restart it. If that still doesn’t work, disconnect the Vianect® transmitter from the computer, restart it and then reconnect the adapter.