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Why does the error: “The page cannot be displayed” appear in my web browser after I select “Create a New License File” in PTC.Setup?

April 26, 2017appear browser Error ptc.setup select the page cannot be displayed web

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Why does the error: “The page cannot be displayed” appear in my web browser after I select “Create a New License File” in PTC.Setup?

1 Answer

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The error is received because DNS on the machine requesting the license file is not configured properly. You should be able to ping the machine by its fully qualified hostname to be able to access this site.