Why does the Email notification shows red cross mark in the place of GIF image?
Oracle Workflow Java mailer will attempt to resolve image references in notifications only if the notification contains a framework region. The source URL for the image needs to be accessible from the recipient’s client. When the image is behind a firewall, than the email client may not have access to it. Image can also be attached to an email if the ATTACH_IMAGES mailer configuration parameter is enabled. 5. When a contact is created for the customer, a role is getting created for the contact with notification preference as ‘QUERY’. Hence the mailer is not sending email notification to this contact. How the notification preference can be defaulted to ‘MAILHTML’ or ‘MAILTEXT’ for these roles? If the role is being created using the wf_directory.createAdhocUser API, It is possible to set the notification preference in the API call, otherwise the default notification preference would be used. The default notification preference is controlled in the “Workflow Administrator Web Applications
