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Why does the ELCFH terminate clients just because they missed a deadline (i.e. turning in some paperwork)?

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Why does the ELCFH terminate clients just because they missed a deadline (i.e. turning in some paperwork)?

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As with any important service, the client is responsible for responding to ELCFH requests for needed paperwork, information and appointments that are time sensitive and have a requested time and date due. Clients always have the option to call their Client Services Specialist if they will not be able to meet a deadline; however that communication must be received before the deadline has expired.

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