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Why does the device status display Unknown when I attempt to discover it using the SNMP and CIM protocol combinations?

April 26, 2017attempt cim device discover display Protocol SNMP Status unknown

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Why does the device status display Unknown when I attempt to discover it using the SNMP and CIM protocol combinations?

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IT Assistant discovers various ranges asynchronously and one range will be overwritten by the other. Provide consistent credentials for discovering the device. For example, if you have enabled SNMP and CIM with particular credentials for the first range, enter the same SNMP and CIM credentials for the second range for the device to be discovered. I have discovered a device by specifying the IP address in the range. The system rebooted and received a new IP address. Though the IP address is in the range, why is the Status displaying the system as down? IT Assistant uses the IP address supplied only during discovery for all operations, such as, Status, Troubleshooting, Tasks, and so on. If the IP addresses used for discovery is unavailable or changed (due to Dynamic Host Configuration Protocol re-allocation), the Status will display the system as down. Discover the device again from the range that contains the updated IP address for the device.