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Why does the Detailed Device View show blank registration status for Cisco CallManager-related devices?

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Why does the Detailed Device View show blank registration status for Cisco CallManager-related devices?

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This problem can occur when the media server or ICS with the Cisco CallManager that the devices are registered to was not added to ITM. To fix the problem: Add the media server or ICS to ITM. For ITM Multi-View only: Move the newly added device to the partition with the devices that show no registration status.

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