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Why does the current firmware version on Microcom show Unknown in the Recommend Images window?

firmware images microcom recommend unknown version window
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Why does the current firmware version on Microcom show Unknown in the Recommend Images window?

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A. The Microcom version is unavailable when you use the Simple Network Management Protocol (SNMP) instrumentation. The cardSwVersion object does not return a version for the Microcom card, so SWIM shows the firmware version as Unknown.

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