Why does the cost field says zero or have asterisks (*****) on the Incomplete Inventory Items Report, especially since I already have a cost on that particular part?
The ‘Incomplete Inventory Items Report’ performs a query on the “Average Cost” field not the “Last Cost $” field, which may read zero for newly added parts. (This field is not readily modified) After you have added a part with a cost, change the “On Hand” field to 0, and hit OK. Go back to that part and reinsert the “On Hand” quantity. This will force the program to perform the average cost calculation. Note: This procedure can only be completed in Management System, not Service Writer.
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