Why does the BlueAgent reboot itself?
Be sure the Bluetooth transmitter is properly connected to the base unit. If the software cannot find the transmitter, it will reboot to try to correct the problem. The BlueAgent’s logs can be reviewed for information about the unit’s specific problem. • Why doesn’t the unit connect to the network after I plug in the Ethernet cable? The Ethernet cable needs to be connected to unit before it is powered on. Ethernet is only configured when the unit is booting. • Why do I get an alternating alarm tone when I try to load an update on the BlueAgent? 1. Make sure there is only one file in the update directory on the USB Flash Drive. 2. After copying the update to the USB drive, use Windows’ “Safely Remove Hardware” function to make sure Windows is done writing the entire update file to the USB drive before the drive is removed from the PC. Compare the size of the update file on the USB drive to the size of the original update file. 3. If you still experience problems, download the update fil
