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Why does the amount delivered on the Alert differ from what is shown online and over the automated telephone service?

April 26, 2017Alert Automated delivered differ online service telephone

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Why does the amount delivered on the Alert differ from what is shown online and over the automated telephone service?

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The amount on the Alert is typically your balance from the night before the alert was sent. To be sure, please read the entire message as it contains the date and time that your balance was taken. The balance shown online and the automated telephone service is the most current balance.