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Why does TeleNav say “GPS data is not available”?

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Why does TeleNav say “GPS data is not available”?

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This may be due to the reasons mentioned above or because the GPS needs to be reset. To reset the external GPS, simply unplug the data cable from the phone, plug it back in again, and then re-start the TeleNav application. To reset the internal GPS, exit and restart the TeleNav application. If problems persist contact customer service.

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