Why does Software Management report download failures for some images even though the device runs the new image after the job completes?
A. Some new Cisco 700 series images use nonstandard name convention or nonstandard versions. Software Management incorrectly parses the version number from file names of those images. After the download of the new image, the device reboots. Software Management retrieves the new image version from the device and compares that with the version that Software Management parsed. The two versions do not match. As a result, the software download appears to have failed, which generates as an error. This problem occurs with c760-in.b-US.42-3.5.bin and c760-in.b-US.43.1.bin images for all countries. You can resolve this issue by entering the correct version number when you import the image from the file system. For example, for c760-in.b-US.42-3.5.bin, enter 4.2(3.5). For c760-in.b-US.43.1.bin, enter 4.3(1) as the version number.
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