Why does Service Level View show an IPT application as Down in a Cisco CallManager cluster to which the application is not even registered?
When changing an IP telephony (IPT) application’s registration from one Cisco CallManager cluster to another, you must remove the registration of the IPT application to the old Cisco CallManager cluster in both the IPT application and the old Cisco CallManager cluster. If you do not do this, registration of the IPT application with the old Cisco CallManager cluster will continue to appear in the Service Level View in the Down state.
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