Why does PEZ Candy, Inc. charge so much for shipping and handling?
PEZ Candy, Inc. uses an off-site fulfillment house to fill orders placed using either their 800# or the web site. This company reportedly charges PEZ, Inc. a fixed rate per offer to compensate for the customer service department, their employees’ time to receive the order, process the order, pack the order, and ship the order. PEZ, Inc. passes that cost on to the consumer.