Why does paperwork mailed to FCVS still show “Incomplete”?
There are a number of reasons which may account for why paperwork supplied to FCVS may continue to show as “Incomplete” or “Not Received” on the online application checklist. These possible reasons are as follows: • The paperwork may not be checked into the system – Due to volume, all mail received by FCVS (regardless of method of mailing used) may take up to five business days to be entered and/or processed into the system as received. This means that documents may have physically arrived at our address but have yet to be checked in as such that we can confirm receipt. Please check back with FCVS customer service in a few days after your initial call to confirm receipt. • Your analyst may not have had time to review the paperwork – When paperwork is received from any source, in addition to data entry into the system it must be reviewed by the analyst assigned to your file. This is especially true in cases where the information must come from the applicant themselves, as sometimes the
