Why Does NetJets Work So Closely with OEMs?
There are probably plenty of non-factory-authorized maintenance facilities that would like to vie for some of the business generated by NetJets, but the company sticks to factory-authorized facilities and also sends a lot of maintenance business to factory-owned maintainers. The reason can be summed up by this quote from NetJets chairman and CEO Richard Santulli: “NetJets guarantees aircraft availability 24 hours a day, 365 days a year, and we need a superb service organization to back us up.” An example of NetJets’s relationship with OEMs is a recently-signed 10-year maintenance contract with Raytheon Aircraft for Hawker jet service. But OEMs aren’t the only companies to get business from NetJets. Jet Aviation, which holds factory authorization for a number of aircraft models, recently signed a letter of agreement to provide unscheduled maintenance services to NetJets airplanes at Jet Aviation’s facilities in Bedford, Massachusetts, Dallas, Texas, and Palm Beach, Florida. Jet Aviation
