Why does my valid DocumentSign Digital ID produce a “question mark” at document opening?
Potential issues could be as follows: Port 80 is blocked, therefore supported Adobe products cannot reach the CRL and/ or Time-stamping servers needed for validation The document of digital signature was performed “off-line” Author or recipients are not signing or validating with Adobe Reader or Acrobat 6.0+ The Intermediate Certificate has not been installed onto the system or into the token. Please see question 11 to download the certificate and import the certificate onto the token using the import tools.
