Why does my statement show that my ThriftLine and/or Web access is blocked?
For security reasons, ThriftLine and Web access may be blocked upon a participant’s request. Access will remain blocked until the participant requests removal of the block by writing to the TSP. The TSP will also automatically block access to the ThriftLine and Web upon notification that a participant is deceased.
For security reasons, ThriftLine and Web access may be blocked upon a participant’s request. Access will remain blocked until the participant requests removal of the block by writing to the TSP. The TSP will also automatically block access to the ThriftLine and Web upon notification that a participant is deceased. Q40. Why does my statement indicate that my account is on hold? Accounts are placed on hold when the TSP is processing a court order on an account or upon notification that a participant is deceased. Although rare, an administrative hold may also be placed on the account if there is an issue with it (e.g., the participant has notified us that he or she has been the victim of identify theft). Q41. My statement indicates that my Web password is “Not Established.” How do I establish a password? To establish your Web password, visit the Account Access section of the TSP Web site, enter your TSP account number and your four-digit ThriftLine Personal Identification Number (PIN) and
