Why does my Polaris 340 appear to be stuck repeatedly at the water line?
Your Polaris cleaner needs to operate at a minimum number of wheel revolutions per minute. The optimal range is between 30-34 RPM. It is easy to check the RPM by brining the cleaner to the edge of the pool keeping it submerged. Mark the wheel or place a leaf or twig under the tire as a starting point; count the revolutions of the marked wheel for exactly one minute. If the cleaner goes into back-up cycle (wheels begin to rotate backwards) during the count; stop counting. Wait until all the wheels are turning forward and begin counting again. If the wheel RPM is above 34, then verify that your flow regulator (#23) (which is used on skimmer installations) that is plugged into the skimmer is free of debris. If the wheel RPM is in the correct range and the cleaner is still repeating this behavior, then move the hose weights to the 2nd and 4th hose sections approximately 6 feet and 12 feet respectively from the head.