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Why does my PC not recognize the i-mate K-JAM modem when connecting via USB?

k-jam modem pc recognize USB
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Why does my PC not recognize the i-mate K-JAM modem when connecting via USB?

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Some laptops/PCs exhibit problems detecting the Universal USB modem if the USB cable is already plugged in before the Modem Link is started. It is preferable to first start the USB Modem Link) session on your i-mate K-JAM and then plug the USB cable in.

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