Why does my landweb direct service sometimes terminate for no apparent reason while I am using it?
Some landweb direct customers are experiencing the problem of being locked out of the service in mid-session. If this happens to you, please wait for 10 minutes and then try to sign back into the system. If you are still unable to sign in you should contact the LRNI Business Helpdesk on 028 90251700 and request your session to be unlocked so that you can start using the landweb direct service again. A new sign out facility is currently being developed for landweb direct that will enable you to sign out of the system and then sign in again without the 10 minute delay. It should become available in early January and you will be advised of its release via www.lrni.gov.uk news. Extensive system testing has identified several possible reasons why your landweb direct session may suddenly terminate without warning. Unfortunately they are all outside of our control. However, the new sign out facility should eliminate the problem. The following paragraphs explain briefly what may be causing the
