Why does my connection to Nomadic remote (off-campus) disconnect in the middle of a session?
• Your client and the Nomadic VPN server send regular messages “Are you there?” “Yes I’m here” to check the connection is still up. If the Nomadic server is unable to talk to the client for over a minute then the session will be disconnected. • If the Nomadic connection stays up but is idle (you don’t send any traffic over it) for an hour then the session will be disconnected by the server. • Your client may have a setting to disconnect idle sessions after less than an hour. If you find that Nomadic sometimes disconnects even when you are actively using the connection then point 1 above is the cause. This is out of our control. The connection from your PC to the University is unreliable. Links in the route are: • Any home network you have set up (especially a domestic wireless network where the signal may drop) • The dialup or broadband connection from your modem or router to your ISP. • The backbone Internet links from your ISP to the University. To improve the situation you could try
