Why does my BigPond Cable connection drop out every 5 minutes?
This is generally an issue with an unusual authentication feature used exclusively by BigPond Cable called “The Heartbeat”. The 5 minute dropouts are generally conflicts with VPNs, Firewalls, Microsoft Internet Connection Sharing and Hardware Routers. There are solutions to all these issues. See the Heartbeat FAQ. 1.9 I can lease an IP address but nothing else is working. This may be dozens of things, but if you’ve checked hardware and gone through all the settings on the guide pages then you may have a registry problem. See the Downloads page.
