Why does Microsoft feel it is important to fight spam so energetically?
McBride: Microsoft is dedicated to providing its customers with the best online experience they can have – spammers work hard to spoil that experience with unwanted and potentially fraudulent e-mail. We’re deeply committed to combating any effort that diminishes our customers’ user experience. We’re doing that by using the tools in our arsenal, such as capitalizing on laws such as CAN-SPAM and other state and foreign laws to raise the stakes in the spam game. Microsoft is using its position in the industry to help protect its customers, by putting up barricades to spammers’ success and making the risk for the spammer not worth the reward. Spammers make a lot of money if they’re successful, so part of what we’re doing is upping the cost of business – sending spam isn’t so cheap if it means they have to hire an attorney, pay civil or criminal costs, or even go to jail in some cases. Kornblum: Our customers have told us spam creates real challenges for them. We don’t want personal or busi
