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Why does ILL Message Handler or Load Request crash or freeze on the Relais Enterprise Application Server?

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Why does ILL Message Handler or Load Request crash or freeze on the Relais Enterprise Application Server?

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We have found an issue with our high volume Enterprise users (>~50K requests/year, >~50 Requestflow rules) where the ILL Message Handler and Load Request applications should be run with debug mode turned off as there is too much data being written to the log files. This data consists mostly of the Requestflow rules test results, and when writing to the log files, will greatly slow down the application server, even if these two applications are run on separate servers.

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