Why does Hendels give 4hr appointment time-frames instead of specific appointment times?
We like to give customers the benefit of the doubt when they describe their problems over the phone to our office personnel. We treat each service call as an individual call and try our best to be prepared for the unexpected. If the unexpected does occur and extra time is needed we greatly dislike leaving issues unresolved. Consequently, the time- frames we provide protect not only us as a service organization but you as a valuable customer.
