Why does E.R.S. Canada charge search fees in the event that a service provider can not be found to complete a service call?
The first reason is that we must recover our costs for initiating our dispatch process. Our only source of income comes from providing service calls and we begin incurring costs the minute we answer your call. Examples of costs incurred include wages, overhead, long distance charges and processing of the related service call ticket. The second reason is to discourage customers from calling us unless they are 100% sure that they want us to provide our services.
Related Questions
- Is a provider of a health care service entitled to charge more than the fees determined by medical schemes / the tariff specified in the NHRPL?
- Why does E.R.S. Canada charge search fees in the event that a service provider can not be found to complete a service call?
- Why does E.R.S. Canada charge cancellation fees if someone cancels their service call?
