Why does e-mail from ILLiad look like gibberish on my computer?
You may be reading your e-mail on VTVM1 or on a UNIX computer, with a mail reader that is not MIME-compliant. We do not know of a solution to this problem on VTVM1. On a UNIX computer, either you or your system administrator should be able to upgrade your mail system to be MIME-compliant. One solution is to use a program named metamail, which you can read about at http://sckb.ucssc.indiana.edu/kb/data/aclk.html Technical background The ILLiad mailer uses the Internet standard quoted-printable encoding when it sends you an automated message. This encoding is part of the MIME standard. MIME stands for Multipurpose Internet Mail Extensions. MIME has two purposes. First, it allows mail applications to tell one another what sort of data is in mail. Second, it provides standard ways for mail applications to encode data so it can be sent through the Internet mail system. MIME encoding overcomes the limitations of the SMTP (Simple Mail Transfer Protocol) that is used to move mail over the Inte