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Why does Delete Duplicate Files Now, Inc. collect information about errors and problems?

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Why does Delete Duplicate Files Now, Inc. collect information about errors and problems?

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The information helps Delete Duplicate Files Now, Inc. diagnose problems in the software you use and provide solutions. Not all problems have solutions but when solutions are available, they are offered as steps for solving a problem you’ve reported or as updates to install. To help prevent problems and make software more reliable, some solutions are also included in service packs and future versions of the software. How is information collected? Many Delete Duplicate Files Now, Inc. software programs are designed to work with the reporting service. If a problem occurs in one of these software programs, you are asked if you want to report it. You can view the details of the report before sending it, although some files might not be in a readable format. Some software also allows you to report problems automatically instead of requesting your consent each time a problem occurs. If you use automatic reporting, you are not prompted to review the information in a report before it is sent.

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