Why does DataLoad fail to start and reports error 0xc0000005?
A. Symantec Endpoint Protection version 11 release update 5 contains a critical flaw that can cause any application to crash at startup. This issue is described on the Symantec web site: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009110612204948 Most users are unaffected but some DataLoad users have found this issue prevents them opening DataLoad. We have discussed this with Symantec and they recommended users should remain on release update 4 and not use RU5. Customers who have upgraded to RU5 can workaround the issue by disabling the Sysplant service. Symantec advises that this issue will be fixed in RU6, which is due for release in April or May 2010.
Related Questions
- Backup Plus reports Error #503 or #507 when I am trying to backup to my CDR either in single archive mode or multiple disk style mode. What do these errors mean?
- Every time when the server shuts down I get error reports that F-Secure SMTP and Real-Time Scanners cannot connect to the server. What is the problem?
- When trying to print reports, I get an error message "Cannot shift objects off sheet" or Cashflow Plan fails to hide columns in certain reports?
