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Why does CSA need medical records when my doctor completed the physician statement?

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Why does CSA need medical records when my doctor completed the physician statement?

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Certain medical conditions can cause other disorders that may impact a traveler before or during a trip. Medical records are ordered to help the claims examiner better determine whether or not coverage can be provided. When medical records are ordered, they are handled in a professional manner in accordance to federal privacy regulations. Medical information received by CSA is never shared with any third party.

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