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Why does BT Internet SpeechMail tell me “the mail server did not recognise your password”?

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Why does BT Internet SpeechMail tell me “the mail server did not recognise your password”?

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This is likely to be because, when you signed up for BTinternet SpeechMail, you entered the wrong email password or user name. These must be exactly the same as those you use for collecting email at your computer, and are usually both case sensitive, so “Banana”, for example, is not the same as “banana”. Normally, a mail server will specify a password error when either the user name or password are wrong. You can set you user name and password by logging in.

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