Why does BrightMail deem email messages from my friends as SPAM?
As an application BrightMail scans both the subject and the message with the body of the email to determine if it is indeed spam. If the person who sent you an email does not have an HMS Exchange email account, then the email sent to you was deemed properly as spam. However, if one of your HMS peers sent you an email and it was deemed spam, then contact Student Computing Support Desk by filling out an online form.
Related Questions
- I see more messages when I log into the Brightmail Spam Message Quarantine than are listed in the last Spam Quarantine Summary email I received - why the difference?
- Does BrightMail automatically delete spam messages from being sent to my Exchange email account?
- Why does BrightMail deem email messages from my friends as SPAM?
