Why does ArcToolbox stop working when I click the View items tool?
If you are using the option to place all ArcToolbox tools on top of all other applications, the View items tool may be displayed behind your other ArcToolbox tools. ArcToolbox will appear to be nonresponsive when this occurs. You may be able to see part of the dialog, and if so you can close it. Try to move the Toolbox tools that you currently have up on your screen to the side and click the View items button once again. If you do not see the tool properly then you should turn off the Always on top option in your Options dialog.
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