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Why does ACHA Collect Personal Information?

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Why does ACHA Collect Personal Information?

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If an individual is to receive or has received a service from ACHA, ACHA will collect and hold their personal information to: • Gain an understanding of the individual’s needs so ACHA may provide them with the required service and advice • Contact the individual to provide advice or information in relation to the way in which the service will be or has been provided • Improve the quality of ACHA service • Administer and manage those services including charging, billing and collecting debts • Where required by law

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