Why does a second twin who submits the application sometimes receive a duplicate error message?
The Office of Student Financial Assistance (OSFA) data system is designed to identify potential duplicate applicants, but is also designed to identify twins whose information might match. When the second twin submits the application, a pop-up window should appear asking, “Are you a twin?” Most “pop-up blocking” software prevents this question from appearing. It is recommended that your blocking service be temporarily disabled, for full application functionality.
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- Why does a second twin who submits the application sometimes receive a duplicate error message?
