Why does a “Lock” appear in the gradebook and how do I remove it?
The student’s Internet Service times out from inactivity after a specified period of time, dropping the connection to the Internet while the student is taking a test in Blackboard. The test is not saved and the student must to take the test again. To minimize the Internet disconnect problem, Blackboard recommends setting the test display option to “One at a time.” Selecting this option will display one question at a time rather than the whole test, which will require the student to click the submit button for each question. This approach will provide periodic activity that will help maintain Internet connectivity. For more information, go to Bb Help – Modify Test Display Option. To remove the lock from the Gradebook, go to Bb Help – Remove Lock from Gradebook. Blackboard testing and grading hands-on workshops are offered by the Center for Teaching Excellence. To search for scheduled training classes, go to VCU Training and enter Keyword = Blackboard. Contact the CTE if you wish to sche
