Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Why does a customer’s account get locked?

April 26, 2017account customer locked

0

Posted

Why does a customer’s account get locked?

1 Answer

0

Posted

A customer’s account can get locked if they are trying to logon using the reminder question and they answer the question incorrectly three times successively. The account is locked for security purposes to prevent an unauthorized person from being able to guess the answer.