Why does a Balanced Scorecard by Performance Track work?
The Balanced Scorecard works because it forces you to “balance” the four perspectives (financial, Internal Operations, Customer, Learning & Growth) holistically. i.e. what impact will my actions in one area have on the others and the overall effect? It also forces you to question in objective manner elements of your strategy and to put in place measurable KPI’s with associated targets. The Performance Track Balanced Scorecard turns a static reporting tool into a execution system.
