Why do the printed forms ask for more information that the on-line forms?
Our printed forms are often more comprehensive and request more details that our on-line forms. We can complete all the necessary checks with the information requested on the on-line forms. The reason the printed forms sometimes ask for more information is purely for the benefit of the landlord / agent in case they have problems with the tenancy in the future – rent arrears, abandonment, disputes etc. This is when the additional information is very useful. Of course you are using our system to try to eliminate these problems, but there are no absolute guarantees – tenancies can and do go wrong whatever checks you do, though our checks cut down these risks considerably. Completed forms should be signed by the tenant, giving you legal permission to do the checks, and the hard copy should be kept securely for future reference, for as long as the information is relevant. Afterwards the information should be securely destroyed – in-line with Data Protection Act principles.
