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Why do the menus to run the Rocket Data Snap-Ins fail to appear in Microsoft® Excel or Microsoft® Access?

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Why do the menus to run the Rocket Data Snap-Ins fail to appear in Microsoft® Excel or Microsoft® Access?

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One or more Microsoft® Office applications may have been running during your installation. When installing the Data Snap-Ins, you must close all office applications. To re-install, close all Office applications and re-run the Rocket Data Snap-Ins installation program.

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